Joe D.

STAY AWAY FROM MAILJET.com!

They attract customers with their "Free" basic service which has some limitations for example in terms of daily sent emails. Then when you want more features and you upgrade your account to the paid service, this is where problems comes with Mailjet.

I never had any issue sending newsletters with their free service. But after subscribing to their paid service, I sent 1 newsletter and Mailjet.com immediately terminated my account while I had not even finished to send the newsletter and without any notice! (they closed my account after sending about 200 emails on the 500 in the email list), I had to contact their "support" team (which is quite incompetent, unprofessional and quite rude by the way) who said that I "breached their policy". They were unable to provide more information than those words, proof of their incompetence. I read their policy several times and found out that I did not breached any point of their policy and that they therefore did not have any good reason to terminate my contract, especially because I never had any issue when sending newsletter using their free service. If I really had breached their policy, they would have terminated my account when I was sending my newsletters using their free version, wouldn't they? Of course not. They wait that you take your credit card and make your first payment before their close your account.

I will now have to take legal action against Mailjet (but I dont care. I am a happy subscriber of a legal insurance so the procedure wont cost me a cent, and since I am retired from my internet revenus I will have plenty of time to take the case where it has to go).

I encourage everyone who experienced the same issue with Mailjet.com to take legal action against them and to share the negative reviews all over the web, especially in the social medias such as Facebook, twitter, youtube, VK, etc. This is the best answer we can give to their mediocrity.

If you need a SMTP service, just skip Mailjet.com from your wish list and simply look elsewhere, anyway be assured that you cant find anything worst than Mailjet.