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Refurbished laptops ship with Windows 7 installed, but without oem media. What happens if I need to reinstall the o/s? This can be necessary for various reasons. Customer Service didn't reply to my requests for this information. This circumstance may not be unique to retrovo.com, but their daily email offers are what have made me consider a refurbished laptop, so they're the ones I asked.
Joe B.'s review of Retrevo earned 3 Very Helpful votes
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This looks almost like a scam... customer service is almost non-existant, taking a risk if buying...
