Joe A.

I ordered a shirt from them on February 8th, and received it by the 21st. I was quite happy with my product, and the fact that they got it to me within 2 weeks. I liked the shirts I received, and even put a picture of it on Facebook, in which a friend liked it. Since her birthday was coming up, I placed another order for her on February 22nd, and even payed extra for priority shipping. It is now the 28th, and my product still has not been shipped, and I am leaving out of town for her birthday on March 2nd. I have called a few times and left voice mails, asking purely "whats up?" I ordered once with regular 1 to 2 week shipping and got it within 2 weeks, I expected that on my second order, paying extra, I would receive within a week, if not by Friday when I leave. It is now looking like I will probably not be receiving my package until sometime next week, if it even ships out this week.

Overall I had one good experience with fckh8 once, and a not so good experience the second come around. The added fact that they never pick up their phones or call back is also disheartening. I could understand that they may be overwhelmed with orders and may not be able to ship them out right away, but I would at least like for someone to tell me this over the phone. I would like to say that I love the idea, and had a good experience the first time around so I am giving the site 4 stars, but I can say that I would not mind if they gave a little less in profit to organizations if it meant hiring a few more people to giving better customer support over the phones.

I will also be driving through Dallas, where my friend lives, on may to Houston the following week for spring break, so I am hoping they will ship it by then so I can give it to her when I drive through.