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Joe C.

Contributor Level

Total Points
82

1 Review by Joe

  • GetResponse

3/15/23
Verified purchase

BEWARE! DO NOT USE GET RESPONSE, and here's why.

Note, we are about to enter a lawsuit with getresponse cause they are attempting to continue to charge us $2000 EVEN AFTER we canceled 2 months ago but thats not even the worst of it...

We used getresponse for about 2-months before realizing we had to call it quits. We spent thousands of dollars in time and lost email potential migrating to getresponse after rising costs of mailchimp.

The getresponse offer was storage of 1.5million contacts for $2,000/month, (way lower than their advertised cost.) Cheap right? WRONG. As good of a rate is, it doesn't matter if your open rate sucks. Our OPEN rate went from 10%-20% on mailchimp down to less than 3%. It DOESN'T matter if they store 10million contacts for $2,000 per month, your list is literally useless if your emails go straight to SPAM. Imagine spending weeks migrating all your flows only to find out open rate is close to non-existent.

The main reason we thought of migrating was to save costs on rising email list costs. This IS NOT what we found out. Your list will be stored on getresponse, but your contacts likely won't receive your emails.
I HIGHLY RECOMMEND NOT TO MOVE TO GETRESPONSE.

Secondly, even after giving about a months notice to cancel our account, they are still attempting to bill our account $2000.00/month! We moved to klaviyo, and our open rates are close to 30% now.

Tip for consumers:
DO NOT USE

Products used:
getresponse

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