Jody B.

I ordered 2 pictures recently and paid extra to have them delivered by a certain time. UPS delivered and empty box that they placed in a bag on the other side of my gate and than noted their system that they delivered my package to my front door. I emailed fracture the next day and they immediately placed another order for me. They also reimbursed me my shipping. I didn't get my pics by the time I wanted them but they were beautiful and it means a lot that they didn't put me through the ringer to get them resent. THANK YOU FRACTURE.