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NEVER will buy from here again. They are such a dishonest company! I returned an item in perfect condition, only tried on to see if it fit and returned. They would not refund me and would not give a reason. Despicable site, not to mention the ridiculous shipping they constantly charge, but there are plenty of other companies I can purchase from, so take a hike.
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Hello Jodi - We sell lingerie, and as such, our return policy is clear; returns must be in resaleable condition. WE do not go into detail about hygiene reasons for refusing a return. Unfortunately, your return did not pass our inspection process. I hope this answers your question.
Kind Regards,
Wilma
Customer Service Manager