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Jodi K.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since November 2019

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1 Review by Jodi

Ordered 12 items for more than $2000. When I received the confirmation e-mail it said signature required for delivery. I called to have this requirement removed. They said I had to call Fed Ex. I requested instead that order be canceled. First agent hung up on me. Second agent canceled most of the items but not those shipped directly from the manufacturer. I called back when I didn't get cancelation notice I called back and third agent told me about uncancelled items. She couldn't give me cancellation # the system doesn't generate it so I asked for her name and employee I'd #. 24 hours later still no cancellation confirmation and when I called again no record of cancellation and employee doesn't exist. I do most of my online shopping with Nordstrom's. Difference in customer service is like night and day

Jodi Has Earned 2 Votes

Jodi K.'s review of Last Call earned 2 Very Helpful votes

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