I have purchased so many items through MaxSold. Only once was I disappointed and this was a Seller Managed auction. The item was described as new but was so old and rusty I got rid of it at a recycling place. When I spoke with a MaxSold representative I was offered my money back but I declined. Apart from this one purchase, everything I or my daughter-in-law has purchased has been as good as the description said, and at reasonable prices. I recommend MaxSold unconditionally. My only problem is the more people I tell about this auction website, the more competition I have! Every day I go on the website and browse through the interesting items. I must add I have found the MaxSold employees have gone out of their way to assist me when I picked up my purchases.