My experience is ALWAYS a good one. Easy finding what I want, paying is easy and fast shipping. Excellent all around. This is the only place I can find women's MBT sport shoes. I need to add an extra 1 inch to my sole and this is the only sole that can be taken apart and the addition added and put back together. I've had good luck with this and don't know what I would do if I didn't have Footwear ect. Thank you for the good job. Joan