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I received a Harry and David gift box of mixed items that included pears. Usually their pears are wonderful however this time the pears did not ripen. I called customer service and they sent another box of pears. Again, these did not ripen after 2 weeks. I called again, mainly to let them know of the problem with their pears. I didn't ask for anything, but their customer service rep is now going to send us cherries! Customer service does not get any better than this!
Products used:
Pears
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