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Joan S.

Contributor Level

Total Points
160

2 Reviews by Joan

  • Bril

2/27/24

I got one for Christmas 2023. It's now Feb 13 and it won't charge. It just flashes red….plugged it in for days. I think I should get a replacement….the warranty says only 30 day warranty. Evidently, the company doesn't stand behind their product.

Tip for consumers:
Bril contacted me and sent me a replacement. There was a one year warranty, not 30 days that was posted on the web. They do stand by their product.

Products used:
Bril santizer

Service
Value
Shipping
Returns
Quality
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Customer S. – Bril Rep

Hi Joan, we're sorry to hear about the issue you're encountering with charging your device. Please contact our customer service at service@getbril.com

  • Blinds.com

7/2/23
Verified site experience

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