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Bought a brand new iPhone in early June did not turn up until late July. This phone was very slow and after 2 months began dying all the time. Advised Ozsale I was not happy with the phone. They advised to return it and the would replace if found to be faulty or it would be repaired using refurbished parts but suggested that I had caused the issue by dropping the phone or using a non genuine charger.
I advised them that I would be taking the phone into Apple for them to check it out. Yesterday I took the phone into an Apple store where they advised me that the phone was made and first sold in 2015 in Fort Worth Texas and it's screen had been replaced and was made of all different parts- it definitely was not brand new. I will now be lodging complaints regarding this matter. Do not buy anything from this company. They are obviously lying cheating frauds who take people's money buy selling goods that are damaged, second hand or fake.
This company needs to be closed down.
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They frequently post items for sale with deep discounts, once your order is submitted and paid...
Hello Joan, I apologise for the delayed reply. I am sorry to hear that your phone was having issues and your order was not as advertised. Can I check if this issue has now been resolved or if you are still waiting to hear back? If yes, please advise your order number and I'd assist you with this.