Joan O.

Beware that hold times to speak to a customer service representative can be OVER AN HOUR and probably won't achieve the result you want anyways. After years of receiving excellent customer service from this company, I will no longer be doing business with them. I recently had an issue with one of the vouchers I purchased and spent over three hours on hold. The recording makes you believe the wait will be only a short while and then turns into 20 minutes, 30 minutes, then over an hour. I would imagine most people (like me) simply give up and try to call again later but later it's the same thing all over again. No good deal is ever worth the frustration with the "new" way this company is doing business.