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Cancellation would be easier to do online and not calling in. Thank you for your help. Please cancel subscription as requested
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Very helpful customer service representative, very patient and understanding. But the time lag...
You're welcome always and we're sad to see to go, Joanne!
As requested, the account has been successfully canceled on April 18,2019. Rest-assured that you will not be billed for our monthly services. For future references, we emailed a confirmation of your cancellation. (Automatic emails can be picked up as junk or spam mail if you can, please check your spam/junk folder). If you need help in the future, please do not hesitate to contact us directly, as we'll be very happy to assist you personally with any further questions, or should you decide to reactivate in the future.