Janet E.

I was instructed to set up separate acct for a different caller. Did so. Acct shows my name info etc. I a logged into acct. Ask for return of funds since never used and cannot be used. Told only owner of phone can request funds. Hours later fund mysteriously $0 as unclaimed? Called gave run around by rude people ( no surprise). Wrote letter and told must call to resolve. Called and Drew who is a con artist kept me on phone almost one hour to dispute $6.23. UNREAL. ASKED A MILLION QUESTIONS STILL NEVER GAVE ME BACK MY MONEY. FILING CLAIM IN COURT AND NOW THEY CAN SPEND HUNDREDS TO STEAL $6.23. Government must start looking at these reviews. They are the only act in town and this MUST end or they will continue to take advantage of people needing to connect with their loved one and there is no other way other than these thieves.