I recently posted to say I wasn't happy with their service as they had led us to believe that we needed a visa for Singapore and charged us $180 for them, however, I have since had an email from them in response to my earlier correspondence advising me that I would be receiving a refund.
Although I think they should have something built in to their website that says people don't need visa's to certain countries, I do believe they have done the right thing in offering a refund. I would use them again if a Visa was required for another country.
Hello Joanne!
Thank you very much for giving us this feedback. We really appreciate it. It makes us happy to receive this kind of review about our services.
Thank you! Best regards, Carol
Team HandyVisas