HandyVisas

SCAM! They charge $95 USD for what is only $7 through the official government site. Applications via the official site also only takes 2 days.
Don't use this company
In response, yes I should have dug deeper. However you have worked very hard with you ETA data to appear first and official. When I went in there was no mention of cost and even whe. I put my card details in it did not even say how much I would be charged? I take full responsibility and should not have been so casual, but for most these are once in a lifetime dream holidays and this is an unnecessary expense especially when traveling from a country with a weak dollar. Which is most places when going to the USA!

Everything was great, nice and simple. I like the form easy to complete! It was a quick process which did not time out. The staff was friendly and helpful. There was no issue or problem during the entire process! I will be back when needing other services! Thank you for your services.

Absolute scam, Google search for Singapore entry visa let us to this site while I was sick, stupidly thought I had been led to the official site (thanks google) and we had to pay for the new online entry and got scammed $200 from our credit card. This was our first holiday since the pandemic during which I had stage 3 cancer so yeh, great rest of the holiday for us. I hope karma comes back and bites anyone involved with this company.

I am very happy with the customer service provided. Whenever I have a question, the team is always available and willing to help. The best thing that they have going for them is the site...I've tried many other esta apply sites and this one offers the best service!

I have great experience with Handyvisas. Trust me, before my vacation to Thailand, I tried looking up the best site to visit for a visa. But all sites I found were difficult to use and didn't offer very detailed information. Luckily, I finally found Onlinevisa and they have been an amazing company ever since! Because of them, my dream vacation was able to happen without any issue!

For business reasons I needed to travel to Mexico and thanks to Online Visa the process was quick and easy. I visited other sites but the process was not complete or was quite complicated. 5 stars for you, thank you for your patience Lara.

DO NOT USE THIS COMPANY.
I lodged a visa request and a 'payment error' came up. They still charged me $160 for 2 visas. The visas never came through, and they haven't responded to my emails and it's impossible to contact them. They're a scam.

Don't use them. They are complete scammers
They sold me a Visa I did not need.
The refund was accepted but they only paid a small amount. Still remaining a refund of 33 US $.
Criminals! DONT EVER USE THEM

It does work, they pass your request to the officials, but you can do it yourself for a tenth of the price. This method of business is essentially parasiting by inserting themselves in between esta.cbp.dhs.gov and you. Just go directly to the official gov site and do yourself a favor or protecting your data by not giving it up to middle men who will charge you 200usd for an otherwise 21usd procedure, and probably leak your data behind your back to data brokers to top it all.

Should have done our due diligence... Partner clicked on the link, thinking it was info for if we needed a visa for Singapore, which it turns out we do not, jist need a pre arrival form submitted. The wording on the site interchanges visa with arrival card. We have contacted our credit card company to withhold payment as the product they sold us is not what we received. Would love a customer service rep to sort this out with directly, but there is no one! Also, their Online Visa Manager link doesn't work, so we can't even cancel it.

This website comes up as soon as you google visa waiver and I mistakingly entered my details thinking it was a direct website - my fault I know. I was shocked to see what I was charged in comparison to the $21 fee that is shown on the official ESTA documents I received.
I am not sure how they justify charging a service fee of more than $200!
I am now in the process of trying to claim a refund but when trying to log into their system I am told my email address isn't recognised. I am not hopeful of receiving my $200 back but would definitely warn anyone off using this website and will be contacting my bank to see if there is anything they can do.
Shocking 'service'!

Had a really poor experience with them.

Submitted my documents only to be told they didn't meet their requirements.
Submitted the exact SAME ones again because they ABSOLUTELY met their requirements. Of course they got accepted then.

Then mentioned a totally different country when asking for proof of my stay. Which by the way I had attached in the form of the confirmation email.

Then finally asked for one more document - which I once again correctly sent only to be told the day before my flight that they could no longer process my application. Without giving a reason why. And gave me a link to another visa website.

Total waste of time leaving me to scramble and cancel my bookings.

AVOID AT ALL COSTS.

Guys! This web is real! Yesterday I finally entered Australia with my correct visa. I am very happy about it, that's why I decided to make this review.
We all know how complicated the bureaucracy is for visas, but this website processes your visa online and also has a great customer service. I made my application and in the promised time I got my visa.
Thank you! I am finally in AUSTRALIA!

I lost my ticket and my tour booking because they lied and said it would take 1 business day to get my visa. They do not have any live chat, or number you can call. They do not answer emails and do not have any way of contacting them. DO NOT TRUST THIS COMPANY. I tried unsuccessfully to reach them by email or messenger or instagram or send a message through the website and NOTHING. I have not received my visa yet and believe this might be a scam and the below ratings are fake! DO NOT TRUST

I am so glad that I found Onlinevisa. They have been great in helping me with all of my visa needs. They have a great customer service team and are the best site for visa information!

Not an official website! Could have gotten evisa from canada way cheaper than this one. Use the official website. Dont use this as they make u pay alot for extra "service"

They keep saying I have not give the right info for my ESTA Visa. They have already taken $143 out of my credit card and no visa and cant contact them.

I would like to highlight how quickly my ESTA was approved with Online Visa Service. It takes less than a week and they are very friendly, I will definitely recommend this company to all of my friends traveling to the USA.