Joanne P.

Problem with a pair of Vera Wang slippers. I called to explain after one month the slippers fell apart from heel to toe the whole side opened up on one slipper being worn on a carpeted floor. I told the Vera Wang employee and she transferred me to a Kohl's helpline after telling her that I purchased the slippers from Kohl's. I then wrote a letter to Ms. Peggy Eskenasi, President explaining everything. I never received a reply to my letter. I think their customer service has a lot to be desired. I do like their merchandise but oh boy if something goes wrong don't go to them for help because they don't give a darn about the customer.