My daughter saw a dress she liked for her prom and wanted to order it, when it arrived the quality really wasn't as good as the picture and when I emailed for a return address only got responses about going to local dressmaker and read their returns policy. Horrendous I cannot believe they will not allow returns they keep giving you different options then the timescale has run out to return anyway. Appalling, conning teenagers as my daughter used her own money for this as she was so excited and didn't want to wait. Please do not use and pass on how awful they are she's lost over £100 and by reading the other comments she's not alone