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JoAnne G.

Contributor Level

Total Points
166

2 Reviews by JoAnne

  • Jimmy John's

1/11/23

On Sunday, myself, my daughter and her bridal party were at the Kaukauna Library addressing cards and we ordered for 8 people. The bill was over $100! As we started opening we realized nobody had the right sandwich or un-wich. On girl has a gluten allergy and she did not get an un-wich. I ordered unsweetened tea and got sweet tea. It was a royal mess! My daughter called, and they told her they did not have any of what she was saying was ordered. Any of us that ordered Bacon and avocado did not get any. No Mayonnaise and the sandwiches were loaded with mayo. All but the girl with the allergy just ate what was delivered as they told her there was nothing they could do. One girl who did not ordered avocado got avocado. I'm sorry, but this was a really bad business practice. I for one will never order from you again, as most of the group agrees. Shame on you for not trying to make this right.

Tip for consumers:
call and speak to someone to verify order!!!!

Service
Value
Returns
Quality
  • Wayfair

4/23/17

I was online trying to find a twin storage bedframe and headboard. When I found one it said it included the bookcase headboard. I wanted to make sure so I called. The first woman I spoke to only knew a few words, "that's not what it says". When I pointed out the 3 different places that it did state that the headboard was included I got the same response. At that point I requested someone else to speak with and a man came on the line. He again stated that is not what it says and after going into much detail as to where I am seeing this information, he finally agreed. At this point I was so frustrated it didn't matter anymore what he would or would not offer, I kindly informed him I would never purchase anything from them and wished him a good day. I went to Walmart.com and found a better bed with storage and headboard, free shipping and faster shipping for less.

JoAnne Has Earned 6 Votes

Joanne G.'s review of Wayfair earned 6 Very Helpful votes

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