I ordered my item and it indicated it will be delivered on a certain date. I talked to a representative on live chat, he confirmed it will be shipped within 48 hours. I went on the live chat again after 2 business days. The representative said he's not sure when it will be shipped. I asked him to follow up with production and then I received an email shortly after saying there's a delay and will be shipped 5 business days after my expected delivery.
How can one confirm it will be shipped within 48 hours and then have a 5 business days delay.
I am still waiting for my item
Hi Joanna,
Thanks for your input. A CX team member will follow up with you via email shortly. Please keep an eye out!
Warm regards,
Redbubble