joanna b.

I am also surprised how bad of the review this site has. I ordered 2 collars and a leash. Absolutely a great quality, never seen anything similar in Canada and fairly inexpensive. At least a dozen of people in the dog park comment every day how pretty the collars are and many asking for the web site. To be honest, I would hesitate to order anything if I knew about the bad reviews before, but I only seen them after I placed an order. I am also surprised about the complains regarding the customers service. Once I read reviews, I was kind of panicking thinking this is a scam so I bombarded the company with the questions regarding delivery. To my surprise, I received answers within like 15 minutes, even though we are half world apart. The only disadvantage is a waiting time for the order. Mine arrived after a whole month of waiting, but it was worth it. The collars are absolutely STUNNING, an eye catcher, hard not to notice them and again amazing quality. Don't be afraid to order, but prepare for a long wait if you are in North America.