JOAN M.

Hi,
Thought i would share my experience dealing with this website.
Here goes! - My daughter requested a genuine pair of High classic black UGG boots for christmas this year. We browsed/googled all the websites and chose this one as it was a UK site and was googled as a UK website. Ordered the boots on 26/11/10 (yes, plenty of time for them to arrive before xmas!) and paid £58.99 throught PAYEASE. After several weeks waiting, no email confirmation of order and me having sent several emails enquiring as to the whereabouts of these boots i had ordered and paid for and getting assuring email replies that they had been sent and even a parcelforce tracking number which of course we tried to track but it said items had been picked up, delivered and signed for by someone somewhere in China. I was horrified, as there had been no mention of China, when i had ordered them. I then started googling and came across this worrying website and phoned my credit card to enquire who had taken my money and lo and behold, it was some chinese name plus it was actually £62.27 that had been debited! I decided that i had been had and sent some rather abusive emails to the company and stated i would be reporting them to International Fraud etc but they still replied with = please do not worry, you will get your boots!
I then bought another pair of exactly the same boots from a UK shop costing £116 3 days ago and hoped that they would be delivered before xmas.
Last night when the post arrived - i could hardly believe my eyes! - The second pair of genuine boots i ordered arrived PLUS the Chinese pair - I could hardly compose myself and having studied them both inside, outside, upside, downside - they are absoloutely identical! - My husband and i have examined both pairs in minute detail and cannot find any difference at all. NOW, of course, I have 2 pairs of UGG boots, both size 7.5 - one cost £62.27, the other cost £116! - maybe they are fakes but i cannot tell either way!
For those of you who have ordered after we did, you might well get your boots yet - like i said, i ordered on 26th november 2010 and they arrived 18th December - tracking number was untraceable but yet they got here somehow!
Personally, i would not buy this way again but i genuinely thought this was a UK website,
Merry christmas to you all.