Joanie D.

This is the worst customer service I have experienced so far. I placed the order 11 days ago and it should have taken "2-3 days" in preparation before I benefit form the "express delivery". No email seems to go through and the live chat representatives constantly make up stories assuring me on a daily basis that "the order is ready, we will ship it tomorrow at the latest", been hearing this for a week now. I even asked them several times to know what is the procedure to cancel my order and return my money back, as soon as they read it, they suddenly either disappeared from the chat or simply stopped responding you.
Reading all the below reviews, I am almost scared not to receive anything at all or that the items that looked so nice on the website arrive and just be some Chinese junk :(. Extremely deceiving. 1st and last order for me. STAY AWAY FROM THEIR WEBSITE!