Joan c.

I have been a Netflix customer for years. In June my credit card that was used for auto pay was "red flagged" for some reason that no one could explain at netflix customer service. I went to my bank and they saw no action from Netflix attempting payment. I then spoke again with a Netflix customer rep who was so rude. I asked to speak with a manager and was told "no". Finally I did reach a manager and he could not explain or rectify the problem. I am done with them. So many other better choices out there. I can't say I have never been treated so poorly by a so called customer service before. Hulu, here I come!