JMH J.

I rented for the first time and the dress came damaged and they could not send a replacement, kept trying to push me into other dresses I did not like. Second time I contacted as the day before I was due to receive the dress (which was two days before I left for vacation) and was told it would ship out overnight. Well the tracking later on stated it missed the last pickup and would be shipped next day, then was delayed by weather. If they shipped out on time I would have gotten it. They ruined two big birthday events in one month. Lodged a complaint with BBB and surprise surprise they have not replied. I just want my money back and for the pro membership I brought. I have disputed my credit card and will not give up