J M.

My head spins when I try to list the multitude of reasons why UpWork just does not, well, WORK. The most glaring issue of all, though, is that they do little to nothing about clients violating the TOS and will allow a client to walk off with your work without paying for it, even though you fulfilled all the requirements and well... did your job. Some people will tell you that's the risk you take. They're full of bull. When you work independently, you do have the option of suing a client that does not pay for services rendered. You do not get that option with UpWork. And unless a straight-up client talks pornographically to you or something, UpWork will also overlook even the most severe forms of verbal abuse and harassment. They also don't mind one bit if the client demands extra work for free. I cannot believe this business model is even still alive in this kind of format in 2020. Well, I'm turning over a new leaf in my life where I will no longer accept less than I deserve. Sorry, UpWork, but you do not qualify. It's a shame you're missing out on my big contracts because I do those through PayPal... I can't trust you to have my back in a dispute the way I can trust PayPal to.