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Janet D.

UAE

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1

1 Review by Janet

Pearson VUE

  • Pearson VUE

“Policies not followed, poor service regarding refund”
8/2/23

I tried to cancel my test and receive a refund but could not do it myself due to the credit card being cancelled due to fraudulent behaviour online. When I called the customer service line, I was on hold for over 45 minutes long distance only for nothing to be solved. DO NOT TAKE A TEST using this service. No refund offered, only 'Please allow me to put your call on hold for another 3-5 minutes'. Very frustrating! I wish I could give a 0 rating.

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