They pose as being an efficient way to send flowers to your loved one in the hospital. They are a scam. Ordered for delivery at 7am and it is 5 pm. No confirmation that the flowers were delivered. No idea what the actual flowers look like. You will experience very long wait time holding for their customer service representative. Save yourself the trouble and just order directly from a local florist or the actual hospital gift shop. This company should not exist because they cause more harm than good.