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I ordered two rugs off the site. Both looked nothing like the photographs and were bad quality.
The delivery time took longer than stated on site and the customer services response whilst trying to find out when they'd arrive was awful and unhelpful.
On returning the items I had to lug these two very heavy rugs down to a dpd point of which there were none close by. To then receive a discounted refund, they do not state they take £20 off of your payment in their returns policy & refuse to refund it.
THIS COMPANY IS MISLEADING PLEASE BE CAREFUL!
J K.'s review of benuta earned 3 Very Helpful votes
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