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Contacted Groupon trying to cancel a hotel reservation due to illness within my family (1 complete day before the actual date of the reservation). The person gave me the run around and would not escalate my issue. I explained to them my issue and they said they would try to o something, but when I reached back there was nothing completed or escalated that I can tell. I just kept getting the round around and said they would get back to me in 2 days knowing that my reservation was coming up. I felt very dishearten by my experience. This was for my kid and we saved money for this special day.
Horrible- heartless, never do business with these people.
J K.'s review of Groupon earned 2 Very Helpful votes
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