I ordered a part and paid for fedex smartpost. The part traveled from Illinois, Wisconsin, Mississippi, Arkansas, Dallas before arriving to my State Oklahoma.The company does not make you aware of this when you select this shipping method. Their prices are higher than other companies. I could have ordered from Amazon.com with two day shipping (free). Appliance Parts Pro took seven days. Let The Buyer Beware! I won't be using them again, they are on my Black List