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Jim S.

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Total Points
81

1 Review by Jim

  • Shelf Talk Brands

3/2/15

Like several of the other posters, I requested a "free sample" of the Garcinia Gambogia and the True Cleanse with only shipping charges for each product separately, even though they were shipped together. That should have been my first clue. I was not aware of any "trial period", but noticed charge against my debit card, on the 14th day after my order, for $92,98 and 93.95. I tried to stop payment through my bank since the charges were still "pending" and the bank told me they could not do a stop payment. I then called the number on the product bottle for customer service. The number was not in service. That was another big red flag! I did find another phone number on line and called that. I was put on hold for the "next available representative" and my wait time would be approx. 23 min. After three revisions to the hold time, they asked if I wanted a call back instead. I accepted and waited. They called back and I was put back on hold with a new wait time of 18 minutes. Just trying to wear you down. I waited and spoke to a representative and after several unacceptable offers and talking to a supervisor, I settled for their "final offer" of only a 25% restocking fee and some other charges, giving me a net refund of $93.43 out of $195.83 original charge. And, oh yeah, I got to keep the original shipment. I have taken the product, as directed, for almost two weeks and have actually gained 2 pounds. That makes it almost $50.00 per pound I paid them to GAIN!

Do not try the free trial offered for this product as endorsed by Dr. Oz!
T

Tip for consumers:
Do not accept a "free sample" of this product on line. The product is available from Amazon.com and Walmart. Now I know!

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