I'm going on 18 mos waiting for order. The customer service folks are super kind and responsive but that eventually wears thin and stops working.
I got a car built in less time(during the height of covid 19), heck I had my house built in less time.
I was guaranteed it would finally ship at the end of August. Not only did I get nothing no one proactively reached out to tell me.
I'm sure I'm a sap with no recorder with so much time expired now, but I will explore any chance to recover my money. I'm sure I'll never see any clothing. Shame.