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Receive a female Emerald Swift through UPS overnight. She arrived in a state of what appeared to be false hibernation. Contacted the company, who responded right away via email. My swift unfortunately did not survive but, while she was received an email very day from Ryan B checking on her and asking questions to try and figure out what was going on. Things can happen in transit. Specially going from coast to coast. Received a new Swift today and she is doing great.
Jimmy H.'s review of Underground Reptiles earned 17 Very Helpful votes
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Ordered 3 red ear sliders transaction and order process went very smooth. All 3 turtles arrived...
N got it the next day in perfect health wonderful experience.and they answered all m u questions...
We are very sorry to hear about what happened Jimmy but are extremely happy we were able to make it right with you. We grealty appreciate your business.