Jim J.

It has now taken me about 8 hours and 1 week and I still can't get my internet. To move devices was a nightmare. Now I got it "moved" but I can't get internet. Just in order to move the service took hours talking with the worthless ai. This company completely hides. Seems like it doesn't have a single employee. Absolute garbage. It's wonderful you are saving money but all your customers are suffering. Hands down the worst company I have ever dealt with. What a disgrace.

From…
I've only been hung up twice from intoxalock today...
Very professional company. They can lose data, charge criminal fees and tell lies from one agent to another.
Currently paying for a lockout for an unauthorized start. I literally admitted I do it weekly and she says they have no data for it. Why would I admit that? How doesn't that show direct evidence intoxalock is failing.

Not to mention the added car fees this unit provides to your car. We are talking new battery every max 10 months. Starters go out much faster.

The units themselves are all inconsistent. I live in mn and one can stop working in 40 degrees and one will work all winter long. I just blew into my unit before being hung up on and all I did was blow twice. It's pretty sickening to have to call in sick once every 3 month cycle just to figure out what is wrong with the device now, or what problems the device is leaving my car.
Not to mention sometimes you need to blow 5 times just for it to actually process. Never do automatic payments because the only way to get in contact with someone is to pay 111 million dollars and then they want your card info.
When you are all we have and the only people we can go to, it would be nice to be able to rely on the company. Not be terrified about what will be next.
Not to mention they deleted my last review.