I ordered 6 lamps and my order was delivered next day, well packaged. Unfortunately one of the lamps didn't work; I reported this and after a sensible question or two from LED-supplier, a replacement was sent, which also arrived next day.
The light quality is good and the lamps seem to be well manufactured; time will tell if the life claims are justified.
It's good to deal with a company which, when something does go wrong, is prepared to correct things. I'll certainly buy from and recommend them again.