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Ordered an item and once payment had accepted I realised I'd ordered wrong spec. Immediately cancelled order before dispatch but refund was denied and the words 'system busy' shown. T's and C's state full refund issued but currently no money returned! Be very careful using this site!
* MiniInTheBox attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Jim B.'s review of MiniInTheBox earned a Very Helpful vote
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MiniIn The Box and parent company Light In the Box are willing to take your Money. BUT, they...
That's what I order the one on the table is what I got. It's a complete con and the make it...
Dear Customer,
The supervisor of customer service created one ticket for you for more details. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=14430823
We found you already cancelled this Order #26355376 on your own, and the refund has been returned to your account as credit. If you want to withdraw the credit to your Paypal account, please log in via Computer and follow the steps below:
1. Go to this link:
https://www.miniinthebox.com/index.php?main_page=store_credit
2. Click the "Withdraw" button, and then click the "Submit" button on the next page.
3. After your submitting the request, we'll confirm your withdrawal request within 3-4 days, then the credit will be sent to the original account you paid with the order, you may refer to the following link about the refund processing time:
http://www.miniinthebox.com/knowledge-base/c1232/a2424.html