They custom made my dress. The bust was still to big, this was supposed to be my wedding dress. I asked to return the dress and was told I should exchange it since a lot of other customers have felt that the cost of the return was to high. I told them multiple times I didn't care, I wanted to return the dress. They never gave me a address or any information in regards to the return. I did get an e-mail telling me that I can exchange my dress for a new one and pay them $60.00 and the rest they will cover. I will never shop with them again. And I think the reviews they post on their sites are only the positive ones. Because I submitted mine to their site and still haven't seen posted to their page