I would give them a zero rating, but this is not available. Received my fabric and delivered it to my seamstress to have curtains made. My seamstress called me back and told me that there were repeating flaws and holes in the material. She took pictures and sent them to me. I emailed these pictures to the help center, and their email back to me was that the flaws were on the backside of the fabric and they wouldn't show. That is not correct! It was on the front of the fabric and it was a repeating flaw. Finally they said I could return my order and pay for the return shipping. Why should I pay for their mistake. I have sent several emails to Afrika explaining to her that I have recently been diagnosed with breast cancer and am about to undergo treatment. I would like my curtains in my bedroom done to block out the light. Not only does this company rip you off, they also have no heart. (The picture I wanted to attach the file is too big. These pictures are a tiny sample.)