Jill M.

First of all, even when the work is done correctly, be aware that they will not show up for appointments and give no notification that they aren't coming. Once, they rescheduled an appointment they had already missed twice for a Sunday... then didn't show up and I got an email after the fact saying they didn't show up because they don't work on Sundays! Then why did you accept the job? I hired them to do yard clean up, which is supposed to include (according to the website) leaf clean up and light hedge trimming and pruning. When they FINALLY actually showed up for an appointment (fourth time is the charm, I guess), they did the front yard (blowing most of them into the street!), but not the back yard. They did absolutely NO hedge trimming at all. When I refused payment until they fixed it, they came back and completed the leaf clean up, but STILL did not do the hedges. Then i was told it was because they were too tall--BECAUSE IT TOOK THEM OVER TWO WEEKS TO ACTUALLY SHOW UP and they had grown tall. Not only that, but they caused some damage to my house and to my back gate and refused to make it right. Horrible customer service, but even worse contractors. DO NOT GET INVOLVED WITH THEM. Pictures are of the damage and the bushes they refused to trim.