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Jillian C.

USA

Contributor Level

Total Points
81

1 Review by Jillian

  • US Postal Service

2/14/24

The postal workers are usually helpful but the USPS as a whole barely even functions. They are the spirit airlines of the mail world. Cheap and will be lucky to get to the destination in one piece if arrived at all. No wonder they almost went out of business. I'm to the point I'd rather pay more with UPS or Fed Ex and guarantee fast and reliable shipping than pay a little less and not even get the service I paid for.

Products used:
Shipped a package to my gf in Mexico for the cost of $90 with nothing inside that should have caused the package to be sent back, since I read all the restrictions. I packed it in front of the postal worker. They still sent it back to me after weeks of saying it was on its way. I did not get a refund, and the customer support told me they could not tell me why it was sent back to me or what my package contained that did not make it past UNITED STATES customs. If I am not going to be refunded I would at least like an explanation for what did not pass inspection so that I could take it out and reship it. This made me lose trust i usps and in the future I won’t ship anything expensive with them. The customer service lady was rude and horrible too and it infuriated me.

Jillian Has Earned 1 Vote

Jillian C.'s review of US Postal Service earned a Very Helpful vote

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