This is by far one of the worst customer service experiences I have EVER had. First off, the four chairs that we purchased arrived late. Then two of them broke and needed to be sent back for repair. The process of finding out what I needed to do to have these chairs repaired took weeks. This company does not care about their customers. When our chairs finally arrived back to us they were the wrong size! I have been dealing with this company for months and I sincerly warn anyone from entering any business dealings with them.