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Jill B.

New York City, United States

Contributor Level

Total Points
80

1 Review by Jill

  • Omaha Steaks

12/20/23
• Updated review

Box said dry ice is a maybe although 4 of my 6 items were perishable. Luckily there was 1 small piece.
On the site the pic of the brisket looks already cooked; it's not. No written mention of this.

No cooking instructions (Temp? Time?) for the ribs although all the other items had them.

Tip for consumers:
Read customer reviews before considering ordering.

Products used:
Pick 6. (There are various packages.)

Shipping
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Danielle J. – Omaha Steaks Rep

We’re sorry to hear you’ve had a bad experience; your 100% guaranteed satisfaction is our #1 priority. Can you please send us your information via private message so we can make it right. We look forward to hearing from you.

Ordering by phone
12/12/23
• Previous review

I meant to give 0 stars in my both reviews.

The whole point of ordering over the phone was because I didn't want to put my personal info online.

If customer service could start to re- take the order why couldn't she complete it?

Tip for consumers:
Unsure if free shipping on this particular product is applicable all the time.

Products used:
Bbq package

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Danielle J. – Omaha Steaks Rep

We’re sorry to hear you’ve had a bad experience; your 100% guaranteed satisfaction is our #1 priority. Can you please send us your information via private message so we can make it right. We look forward to hearing from you.

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