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Jill A.

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1 Review by Jill

FragranceNet

  • FragranceNet

“Sent me a used lipstick!”
9/22/23

I was a customer for 7 years. Some orders, there were little issues, delays or cancellations, nothing major. The the last order they sent me a used lipstick, half full. Gross. I contacted them by email as you can't get anyone on the phone. They asked for picture that I provided. They said that it needed further investigation and needs to be returned. This is how you lose customers. I don't have time to drive to the post office which is twenty minutes drive away, after Fragrancenet sent me a USED lipstick.

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Jill Has Earned 11 Votes

Jill A.'s review of FragranceNet earned 11 Very Helpful votes

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