We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

jiayan w.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since June 2020

  • Review


  • First Reviews


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

1 Review by jiayan

Update of my earlier review. I had paid for expedited shipping for a dress but the dress arrived two weeks later than promised causing a lot of stress. The dress itself was a great fit and looked like pictured. Customer service had contacted me immediately after my previous review promising a refund of shipping costs, which they came through with. I am now fully satisfied with my purchase and how customer service had quickly responded and provided a satisfactory resolution. Am open to repurchasing from them again.
JJSHOUSE R. – JJ's House Rep
Dear jiayan w,

Hope you have a nice day. We received your complaint and we are really sorry to bring you all the unhappy experience. Please be assured we would solve the issue per your request. We have sent the solutions to your email. Please check your email and if you have any further question, please feel free to contact us again.

Thank you for your cooperation in advance.

jiayan Has Earned 1 Vote

Jiayan W.'s review of JJ's House earned a Very Helpful vote

jiayan hasn’t received any thanks yous.

jiayan doesn’t have any fans yet.

jiayan isn’t following anybody yet.

Similar Reviewers on Sitejabber


I ordered a dress with a jacket for my daughters wedding and asked if it would be done by August...


I am getting married in a couple months and ordered 3 junior bridesmaid dresses for my daughters,...