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Update of my earlier review. I had paid for expedited shipping for a dress but the dress arrived two weeks later than promised causing a lot of stress. The dress itself was a great fit and looked like pictured. Customer service had contacted me immediately after my previous review promising a refund of shipping costs, which they came through with. I am now fully satisfied with my purchase and how customer service had quickly responded and provided a satisfactory resolution. Am open to repurchasing from them again.
Jiayan W.'s review of JJ's House earned a Very Helpful vote
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Great concept of try ons for only 10$ Many thanks and still looking
The dress fit perfect i was glad that i did order a larger size then i would normally wear i went...
Dear jiayan w,
Hope you have a nice day. We received your complaint and we are really sorry to bring you all the unhappy experience. Please be assured we would solve the issue per your request. We have sent the solutions to your email. Please check your email and if you have any further question, please feel free to contact us again.
Thank you for your cooperation in advance.