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J G.

Contributor Level

Total Points
85

1 Review by J

  • BikeBandit

9/18/17

Extremely poor communication for an online business. After almost 2 weeks of hearing nothing (not even an confirmation email) after placing a $500 order I finally received a message saying one of the 2 tires (front & rear) I ordered were discontinued. I called in to cancel the order and they managed to do that within 2 minutes without any question as to why or if there is any way they could assist. I had a bad experience with them about 5 years ago and vowed to never do business with them again. I figured they worked out their business issues by now but to my dismay, they are probably worse than before. Save your time and seek out a real online retailer.

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Jerome F. – BikeBandit Rep

Thanks for your review, We are sorry you had issues with your order. If you can please let us know the order ID we can look into what happened.
Feel free to call us and ask to speak with a manager regarding your order.

J Has Earned 5 Votes

J G.'s review of BikeBandit earned 5 Very Helpful votes

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