J F.

I bought three pairs of shoes from IncreasingShoes. They arrived quickly and the quality to my eye seemed very good and even excellent. But looks can be deceiving. Within 6 months of purchasing those pairs, the inner molds of one of the pairs had completely disintegrated, rendering the shoes useless, even though the exterior still looked perfect. I wrote to the company asking if they would send me new inner molds to replace the defective ones. They declined to offer me new inner molds and they even declined to offer me separate inner molds at any price, let alone a discount. The company only offered me a small discount on purchasing a brand new pair of shoes all over again, like I need to risk buying another defective product. This is definitely a buyer-beware situation. There are other companies out there with products as least as good and with real customer service. I'd avoid IncreasingShoes.