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j F.

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Experience: Food & Drink

Member since February 2020

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1 Review by j

After a couple hrs past my delivery time I had received nothing. I checked on my order they said the driver had delivered it already. I never got it so, they said they'd resubmit the order and it be out within the hr nothing came. Contacted them again and they said they'd resubmit. 7hrs after I ordered I got the groceries but not all that I paid for. My card was charged 115.00 my groceries came to 49.64. Weeks have gone by with several communications back and forth on this issue and the need for s refund. Nothing done just a round around..lastly they told me to contact my bank I guess it must be their fault Instacart didn't give me my refund..NOT!!! STAY AWAY FROM THIS PLACE...NOT ETHICAL AT ALL..WHOLE EXPERIENCE WAS COSTLY, FRUSTRATING AND TIME CONSUMING.. THE CONCEPT OF THIS TYPE OF SERVICE IS GREAT...THE SERVICE PROVIDED BY INSTACART IS CROOKED!!!

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