Jewel B.

I got an engine for a 2009 Toyota Camry. The engine arrived with a crack oil pan. Of course that is a part that is not covered. These people deciding to keep that attached to my engine has now is costing me several hundred dollars in additional labor at my mechanics. I doubt they have quality control or any thing of the sort at this place.

I used thumbtack to find a landscaper. Dunn 2 perfection was good the first year. However at some point, their bookkeeping and communication turned very bad. I sent many emails that informed them they were wrong about me being behind on payment. They would agree and apologize. This happened at least 3 separate times. It got to the point I had to take snapshots of cleared checks and send it to them. Just this June, they abruptly stopped coming to cut our grass. My husband called and he was told they mistakenly thought we were behind. The woman called us back to say they would be out there that day or the next day. It took 3 days for them to show up and we received no call or email explaining why. The day after they cut the grass, I got another invoice saying I had a past due amount. What?! This was just addressed a few days ago on the phone. I promptly emailed and asked which month was in question because I was ready for a response. I had already pulled out all my checkbooks and went online again to take screenshots. I got no response. I sent that email over July 1st (7 days ago). I will send payment for one month of service and be done. Maybe I'll get a reply when they see the check is less than the invoice. That's all I ever wanted--a reply. Poor communication and questionable billing.